End-to-End Optimization of Efficiency and Productivity for Claims Operations

Claims is where insurance companies spend the bulk of their dollars. The pressure for claims professionals continues to rise – asking to be more efficient with less. Senior managers are mandated to reduce costs, improve customer satisfaction, optimize efficiency and productivity, retain top talent, and maintain compliance on a daily basis. The demands are becoming greater and claims professionals need solutions to help manage their goals.

CLAIMS COSTS IMPACTING THE INSURANCE ORGANIZATIONS' VALUE CHAIN:

• FRAUD: The total cost of insurance fraud (non-health insurance) is estimated to be more than $40 billion per year.
  (source: www.fbi.gov/publications/fraud/insurance_fraud.htm)
  
  
• OPERATIONAL COST: For every dollar collected in premiums, insurers spend 61 cents on claims paid out AND 13 cents on claims expenses…that equates to 74% of every dollar earned!
  
  
• LITIGATION MANAGEMENT: 50% of every premium dollar generated goes to litigation expenses and costs.
  

ACE is the only industry event that addresses the strategic and tactical challenges facing senior and executive level claims professionals within the insurance organization.

At the 14th Annual ACE senior managers will focus on core strategic initiatives to minimize the cost of loss:

• Scaling your claims department for future growth and rapidly emerging trends
  
  
• Optimizing claims processing efficiency and productivity through the use of automation and enterprise-wide systems
  
  
• Identifying cost-savings and potential fraud with business intelligence and use of analytics
  
  
• Increasing customer retention and agent satisfaction by reducing overall claims processing time
  
  
• Improving the process of cost/benefit analysis regarding settlement or trial as a means of  reducing your company’s legal fees and expenses
  

PLUS: Ample networking opportunities with your peers during and after the sessions to help keep your finger on the pulse of best practices and new trends.

REGISTER EARLY & SAVE UP TO $300!
Special discount rate applies for past ACE attendees. Special early-bird rate for all attendees will expire March 15, 2010. CLICK HERE FOR FULL DETAILS.