2010 Roundtable Discussions

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Tuesday, June 22

Contents 2.01:30 pm – 2:15 pm
Welcome to the next generation of contents: web-based, consumer tools, happier policyholders. Nationally-recognized Internet veteran Paul Miller leads a discussion on the web’s impact on claims.

Speaker:
Paul Miller, President, EnservioShopping

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Third Party Demand Packages -The Importance of Understanding and Organizing Medical Specials
1:30 pm – 2:15 pm
Utilization of auto/jurisdiction specific technology & professional medical evaluation services – results in consistent, accurate, and equitable outcomes.
Speakers:
Matthew Elges, President AIS (former VP Claims)
Sean Sullivan, VP AIS (former VP Claims)
Steve Geistfeld, VP AIS (former VP Claims)
Nicolle Martin, Esq, Legal Director, (former Defense Attorney)
Michael Donnelley, AIS Medical Director (Practicing Physician)

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*time of roundtable discussion may be subject to change

Technology and Data for Improved Subrogation Results2:30 pm – 3:15 pm
Manual and transaction-intensive, current subrogation recovery methods are characterized by long cycle times, missed claims and inconsistent processes, which results in the loss of billions of dollars in potential recoveries annually. Learn how the use of technology and the application of data can improve subrogation outcomes.

Speaker:
Alan Aleia, Vice President Product Management at CCC Information Services Inc.

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*time of roundtable discussion may be subject to change

InsurCard – Debit Cards for Claim Payments
2:30 pm – 3:15 pm

The InsurCard Visa Prepaid Card was designed by insurance professionals specifically for the payment of insurance claims. It significantly lowers payment costs, improves cash control, provides superior customer service, and strengthens fraud protection. Join us at this roundtable discussion to learn how cards are replacing checks and improving the way insurance claims are paid.

Speakers:
Roy Schwartz and Mike Jaggers, InsurCard

Presented by:

*time of roundtable discussion may be subject to change

Enhancing Customer Retention via Innovative Claims Transformation
3:30 pm – 4:15 pm

As a core member of your Claims Organization, you are constantly seeking greater value from your operations. This could potentially be realized by managing your costs better, controlling expenses, and by improving customer service. While the anticipated result is Increased Retention, the reality can often leave a lot to be desired. In this roundtable session, EXL Service would like to elaborate on ‘real’ successful experiences and key takeaways working with some of the largest and most complex claims operations.

Speaker:
Yogendra Goyal – Vice President

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*time of roundtable discussion may be subject to change

Total Vendor Management Solutions
3:30 pm – 4:15 pm

How can you maintain your current claims business practices with disparate systems? The answer is, you can’t. In a global market, you need a global solution. Attend this interactive roundtable discussion to learn how CSC is helping companies move to a total vendor management system to process bills and assign tasks.

Speaker:
Chris Charlton, C&L Solution Marketing and Strategy Manager, CSC

Presented by:

*time of roundtable discussion may be subject to change

SPONSORSHIP OPPORTUNITY

Want to Host Your Roundtable Discussion?
Would you like the opportunity to host an intimate gathering featuring a captive audience of senior claims professionals focused on your solution for their business? The roundtables are ideal for an informal discussion where attendees can participate in an interactive discussion addressing their challenges with solution providers while you showcase your most successful case studies and outcomes. If you would like to host a roundtable discussion, please consult with Jeremy Campbell at jcampbell@sbmedia.comor (859) 692-2209.

Please note you must be a current sponsor or exhibitor to reserve a roundtable sponsorship. There are limited spaces available for roundtable discussions. Roundtables are reserved on a first-come-first-serve basis.